Terms & Conditions
INTRODUCTION
These terms and conditions (“Terms and Conditions”) apply to the Site and all of its divisions,
subsidiaries, and affiliate-operated Internet sites which reference these Terms and Conditions. By
accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree
to these Terms and Conditions of Use, you shall not use this website. The Site reserves the right, to
change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes
will be effective when posted on the Site with no other notice provided. Please check these Terms
and Conditions of Use regularly for updates. Your continued use of the Site following the posting of
changes to these Terms and Conditions of Use constitutes your acceptance of those changes.
USE OF THE SITE
We grant you a non-transferable and revocable license to use the Site, under the Terms and
Conditions described, for shopping for personal items sold on the Site. Commercial
use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance.
Any breach of these Terms and Conditions shall result in the immediate revocation of the license
granted in this paragraph without notice to you. Content provided on this site is solely for
informational purposes. Product representations expressed on this Site are made by us. Submissions or opinions expressed on this Site are those of the individual
posting such content and may not reflect our opinions.
Certain services and related features that may be made available on the Site may require
registration or subscription. Should you choose to register or subscribe for any such services or
related features, you agree to provide accurate and current information about yourself and to
promptly update such information if there are any changes. Every user of the Site is solely
responsible for keeping passwords and other account identifiers safe and secure. The account
owner is entirely responsible for all activities that occur under such password or account.
Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall
not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind
incurred as a result of, or in connection with, your failure to comply with this section.
During the registration process, you agree to receive promotional emails from the Site. You can
subsequently, opt out of receiving such promotional e-mails by replying ‘unsubscribe’ in the subject
line.
‘Lacy’ and the community work together to keep our sites and services working properly and
the community safe. Please report problems, offensive content, and policy breaches to us. We work
to ensure that listed items do not infringe upon the copyright, trademark, or other intellectual property
rights of third parties. If you believe your intellectual property rights have been infringed, please
notify our team and we will investigate.
USER SUBMISSIONS
Anything that you submit to the Site and/or provide to us, including but not limited to, questions,
reviews, comments, and suggestions (collectively, “Submissions”) will become our sole and
exclusive property and shall not be returned to you. In addition to the rights applicable to any
Submission, when you post comments or reviews to the Site, you also grant us the right to use the
name that you submit, in connection with such review, comment, or other content. You shall not use
a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third
parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit
any Submissions.
ORDER ACCEPTANCE AND PRICING
Please note that there are cases when an order cannot be processed for various reasons. The Site
reserves the right to refuse or cancel any order for any reason at any given time. You may be asked
to provide additional verifications or information, including but not limited to phone number and
address, before we accept the order. We are determined to provide the most accurate pricing
information on the Site to our users; however, errors may still occur, such as cases when the price of
an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel
any order. If an item is mispriced, we may, at our discretion, either contact you
for instructions or cancel your order and notify you of such cancellation. We shall have the right to
refuse or cancel any such orders whether or not the order has been confirmed or you have been
charged.
TRADEMARKS AND COPYRIGHTS
All intellectual property rights, whether registered or unregistered, in the Site, information contained on
the Site, and all the website design, including, but not limited to, text, graphics, software, photos,
video, music, sound, and their selection and arrangement, and all software compilations, underlying
source code and software shall remain our property. The entire contents of the Site also are
protected by copyright as a collective work under Pakistan copyright laws and international
conventions. All rights are reserved.
LEGAL DISPUTES
If a dispute arises between you and ‘Lacy’, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. Accordingly, you and ‘Lacy’ agree that we
will resolve any claim or controversy at law or equity that arises out of this Agreement or our services
by one of the subsections below or as we and you otherwise agree in writing. Before
resorting to these alternatives, we strongly encourage you to first contact us directly to seek a
resolution. We will consider reasonable requests to resolve the dispute through alternative dispute
resolution procedures, such as arbitration, as alternatives to litigation.
- APPLICABLE LAW AND JURISDICTION
These Terms and Conditions shall be interpreted and governed by the laws in force in Pakistan.
Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of
the courts of R.Y.K and to waive any objections based upon venue.
- ARBITRATION
Any controversy, claim, or dispute arising out of or relating to these Terms and Conditions will be
referred to and finally settled by private and confidential binding arbitration before a single
the arbitrator held in R.Y.K, Pakistan in English and governed by Pakistan law under the Rules
of Commercial Conciliation and Arbitration of 1994 (Dubai), as amended, replaced or re-enacted
from time to time. The arbitrator shall be a person who is legally trained and who has experience
in the information technology field in Karachi and is independent of either party. Notwithstanding
the foregoing, the Site reserves the right to pursue the protection of intellectual property rights
and confidential information through injunctive or other equitable relief through the courts.
PRIVACY
This Privacy Policy explains how we collect, use, and (under certain conditions) disclose
your personal information. This Privacy Policy also explains the steps we have taken to
secure your personal information. Finally, this Privacy Policy explains your options
regarding the collection, use, and disclosure of your personal information. By visiting the
website directly or through another site, you accept the practices described in this Policy.
Data protection is a matter of trust and your privacy is important to us. Therefore, we shall
only use your name and other information that relates to you in the manner set out in this
Privacy Policy. We will only collect information when and where it is necessary for us to do
so and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law or as is
relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your
visit to the Site, you remain anonymous and at no time can we identify you unless you have
an account on the Site and log on with your username and password.
- Data that we collect
We may collect various pieces of information if you seek to place an order for a product with
us on the Site.
We collect, store and process your data for processing your purchase on the Site and any
possible later claims, and to provide you with our services. We may collect personal
information including, but not limited to, your title, name, email address, postal address,
postal code, delivery address (if different), telephone number, mobile number, payment
details, payment card details or bank account details.
We will use the information you provide to enable us to process your orders and to provide
you with the services and information offered through our website and which you request.
Further, we will use the information you provide to administer your account with us; verify
and carry out financial transactions in relation to payments you make; improve the layout
and/or content of the pages of our website and customize them for users; identify visitors on
our website; carry out research on our users’ demographics; send you information we think
you may find useful or which you have requested from us, including information about our
products and services, provided you have indicated that you have not objected to being
contacted for these purposes. Subject to obtaining your consent, we may contact you by
email with details of other products and services. If you prefer not to receive any marketing
communications from us, you can opt-out at any time.
We may pass your name and address on to a third party in order to make delivery of the
product to you (for example, to our courier or supplier). You must only submit to us the
shipping information that is accurate and not misleading and you must keep it up to date
and inform us of any changes.
Your actual order details may be stored with us but for security reasons cannot be retrieved
directly by us. However, you may access this information by logging into your account on
the Site. Here you can view the details of your orders that have been completed, those
which are open and those which are shortly to be dispatched and administer your address
details, bank details (for refund purposes) and any newsletter to which you may have
subscribed. You undertake to treat the personal access data confidentially and not make it
available to unauthorized third parties. We cannot assume any liability for the misuse of
passwords unless this misuse is our fault.
Other uses of your Personal Information
We may use your personal information for opinion and market research. Your details are
anonymous and will only be used for statistical purposes. You can choose to opt out of this
at any time. Any answers to surveys or opinion polls we may ask you to complete will not be
forwarded to third parties. Disclosing your email address is only necessary if you would
like to take part in competitions. We save the answers to our surveys separately from your
email address.
We may also send you other information about us, the Site, our other websites, products,
sales promotions, newsletters, and anything relating to other companies in our group or our
business partners. If you would prefer not to receive any of this additional information as
detailed in this paragraph (or any part of it) please click the ‘unsubscribe’ link in any email
that we send to you. Within 7 working days (days which are neither (i) a Sunday, nor (ii) a
public holiday anywhere in Pakistan) of receipt of your instruction, we will cease to send you
information as requested. If your instruction is unclear, we will contact you for clarification.
Third Parties and Links
We may pass your details to other companies in our group. We may also pass on your details
to our agents and subcontractors to help us with any of our uses of your data set out in our
Privacy Policy. For example, we may use third parties to assist us with delivering products
to you, to help us to collect payments from you, to analyze data and to provide us with
marketing or customer service assistance.
We may exchange information with third parties for the purposes of fraud protection and
credit risk reduction. We may transfer our databases containing your personal information if
we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT
sell or disclose your personal data to third parties without obtaining your prior consent
unless this is necessary for the purposes set out in this Privacy Policy or unless we are
required to do so by law. The Site may contain advertising of third parties and links to other
sites or frames of other sites. Please be aware that we are not responsible for the privacy
practices or content of those third parties or other sites, nor for any third party to whom we
transfer your data in accordance with our Privacy Policy.
- Cookies
The acceptance of cookies is not a requirement for visiting the Site. However, we would like
to point out that the use of the ‘basket’ functionality on the Site and ordering is only possible
with the activation of cookies. Cookies are tiny text files that identify your computer to our
server as a unique user when you visit certain pages on the Site and they are stored by
your Internet browser on your computer’s hard drive. Cookies can be used to recognize
your Internet Protocol address, saving you time while you are on, or want to enter the Site.
We only use cookies for your convenience in using the Site (for example to remember who
you are when you want to amend your shopping cart without having to re-enter your email
address) and not for obtaining or using any other information about you (for example
targeted advertising). Your browser can be set to not accept cookies, but this would restrict
your use of the Site. Please accept our assurance that our use of cookies does not contain
any personal or private details and is free from viruses. If you want to find out more
information about cookies, go to https://www.allaboutcookies.org, or to find out about
removing them from your browser, go to https://www.allaboutcookies.org/manage-
cookies/index.html.
This website uses Google Analytics, a web analytics service provided by Google, Inc.
(“Google”). Google Analytics uses cookies, which are text files placed on your computer, to
help the website analyze how users use the site. The information generated by the cookie
about your use of the website (including your IP address) will be transmitted to and stored
by Google on servers in the United States. Google will use this information for the purpose
of evaluating your use of the website, compiling reports on website activity for website
operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or
where such third parties process the information on Google’s behalf. Google will not
associate your IP address with any other data held by Google. You may refuse the use of
cookies by selecting the appropriate settings on your browser, however, please note that if
you do this you may not be able to use the full functionality of this website. By using this
website, you consent to the processing of data about you by Google in the manner and for
the purposes set out above.
- Security
We have appropriate technical and security measures in place to prevent unauthorized or
unlawful access to or accidental loss of or destruction or damage to your information. When
we collect data through the Site, we collect your personal details on a secure server. We
also use firewalls on our servers. Our security procedures mean that we may occasionally
request proof of identity before we disclose personal information to you. You are
responsible for protecting against unauthorized access to your password and to your
computer. - Your rights
If you are concerned about your data, you have the right to request access to the personal
data, which we may hold or process about you. You have the right to require us to correct
any inaccuracies in your data free of charge. At any stage, you also have the right to ask us
to stop using your personal data for direct marketing purposes.
INDEMNITY
You will indemnify and hold us (and our officers, directors, agents, subsidiaries, joint ventures and
employees) harmless from any claim or demand, including reasonable attorneys’ fees, made by any
third party due to or arising out of your breach of this Agreement, or your violation of any law or the
rights of a third party.
NO AGENCY
No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is
intended or created by this Agreement.
NOTICES
We shall send notices to you by email to the email address you provide to ‘Lacy’ during the
registration process. Notice shall be deemed given 24 hours after the email is sent unless the sending
party is notified that the email address is invalid. Alternatively, we may give you legal notice by
registered mail to the address provided during the registration process. Notices sent to you by
registered mail shall be deemed to have been received by that party three days after the date of
mailing.
TERMINATION
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately
terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and
Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and
use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke
all password(s) and account identification issued to you and deny your access to and use of this Site
in whole or in part. Any termination of this agreement shall not affect the respective rights and
obligations (including without limitation, payment obligations) of the parties arising before the termination date. You furthermore agree that the Site shall not be liable to you or to any other person as a
result of any such suspension or termination. If you are dissatisfied with the Site or with any terms,
conditions, rules, policies, guidelines, or practices your sole and exclusive remedy is to discontinue
using the Site.