Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the country every day, and we strive to provide you with services of the highest level. We work with the best delivery partner. This is the reason for the delivery times below. Keep in mind that that is also the reason we can offer such amazing pricing on our products.
Shipping carriers: TRAX, TCS, LCS.
——————————————————————————
SHIPPING & HANDLING
With busy special occasions including (but not limited to) Valentine’s Day, Women’s Day, Mother’s Day, Father’s Day, and Independence Day, Eid might extend a few days longer.
Country Average Time: 2-5 Business Days
SHIPPING FEE
Rs: 200 for all over Pakistan.
COVID 19 STATEMENT & SHIPPING DELAYS
If you have placed an order for a product, please know that there will be shipping delays in receiving your order.
The products and packages may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts. Our team is doing our best to accurately project the timelines for all orders, but the unpredictability in the global supply chain means that there is always a risk of orders being delayed beyond our estimations. We sincerely appreciate your patience and understanding during this time, and we will be happy to follow up with you regarding any questions or concerns you have related to existing or future orders.
ORDER TRACKING
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 2-5 days for the carrier to scan your package into their system. If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page. If it is over your estimated arrival date, please contact us, and we can take care of this for you.
INCORRECT ADDRESS
Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address. If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged. Customer service is our #1 priority and we will do whatever we can to take care of you.
Thank you for considering Lacy and if you have any questions, please don’t hesitate to contact us via email: info@lacy.pk or contact us at 03001778444